Thank you for choosing Below & Hidden, we’re looking forward to taking care of you. 

Please plan to arrive as close to your booking time as possible, this is the time when we will aim to seat your table as we will structure our other bookings around your event.   

If you have decided to pre-order any drinks or food please make sure that your group’s selections are returned to us at the very least 7 days before the day of your booking. This helps us to give you the best service we can and keeps our bar and kitchen running smoothly.

Please be aware that, as Below & Hidden has limited seating, all bookings of 6 or more will be given an allocated space as a base for your party, but we cannot guarantee seating for all of your guests.

We dislike T&Cs as much as anyone, but we need to stick to the above and the following in order to give you and our other guests as great a time and service as possible. 

Terms and Conditions

 Billing

•        We need to pre-authorise your card details to secure your booking and to insure us against cancellation, for £10 per guest.

•        No money will be taken unless you or any members of your party fail to turn up for your booking or violate the Below & Hidden booking terms. 

•        20% VAT is included in all our prices and a copy of the receipt will be provided.   

•        Should you or any of your guests cause damage, considered to be severe, to any of the fixtures or fittings of Below & Hidden, or the venue, you will be liable for the costs of repair, not exceeding the pre-authorised amount.

 

Cancellation Policy

•        Final numbers for your event need to be confirmed at least 24 hours prior to your booking day. 

•        Full cancellation of your event must be given two weeks before your booking date or your deposit will not be returned.

•        All bookings are held for no more than 30 minutes, after which point the booking will be released as cancelled.

 

The Menu

•        All food and drinks are subject to availability and minor seasonal-related changes on the day.

•        Understandably guests are not allowed to bring their own food or beverages. Any special arrangements that deviate from this need to be agreed in writing prior to your event.

•        All dietary requirements are catered for with adequate notice, please let us know any special requests or dietary requirements at least 7 days before your booking.